This Is Florida · Help

Off the street and back to work: where to get help in Florida

If you or someone you know is sleeping outside, in a car or about to lose housing in Florida, this page puts the real help in one place. Who to call tonight, the official homeless help agency for every county, free job centers and job training, how to get a free state ID, food and health coverage, and help for veterans, young adults and people leaving prison.

Every phone number was copied from the program's own website or a Florida or federal government page and checked on November 9, 2026. Numbers can change. If one doesn't work, call 211.

Need help right now?

  • Danger or a medical emergency: call 911.
  • Shelter and local help, any time: call 211.
  • Crisis or thoughts of suicide: call or text 988. Veterans press 1.
  • Domestic violence: Florida Domestic Violence Hotline 1-800-500-1119.
  • Veterans without a home: 1-877-424-3838 (1-877-4AID-VET), 24/7.
  • Young people who ran away or have nowhere to go: National Runaway Safeline 1-800-RUNAWAY.
  • Drug or alcohol help: SAMHSA National Helpline 1-800-662-4357.

Find help in your county

Pick a county to see your local homeless help agency, job center and veterans help. Statewide help lines work everywhere.

Steps back to a home and a job

  1. Get safe tonight. Call 211 for shelter, or the help lines at the top of this page.
  2. Get on the list for housing. Call your county's homeless help agency (below or in the county finder) and ask for a coordinated entry assessment. You're assessed once and matched to the right housing program.
  3. Get a free ID. Florida must give a free ID card to a person who shows proof of homelessness. See free Florida ID.
  4. Apply for food and health coverage. One DCF ACCESS application covers food assistance, cash assistance and Medicaid. See food and Medicaid.
  5. Go to a CareerSource center. Free job search help and computers, and being homeless counts toward eligibility for free job training. See jobs and training.
  6. Use the extra help you qualify for: veterans, young adults, people leaving prison, people with disabilities (Vocational Rehabilitation), and legal help.

Also see the pages on Florida shelters and food pantries and soup kitchens.

Browse all help

Call now: free help lines

Florida 211

Inform Florida (formerly the Florida Alliance of Information and Referral Services) and the 11 local 211 centers, several run by United Ways

  • Call now
  • Statewide

Call: 211

Who it's for: Anyone in Florida who needs help for themselves, a neighbor or a loved one

What help you can get: Free, confidential referral line that connects you to local programs: shelter and housing, food, crisis and suicide help, mental health referrals, disaster information and more.

How to start: Dial 211, or search the 211 website for services near you.

Cost: Free

Official website

What the official pages say
  • Florida 211 is a free, confidential service that connects you with local community organizations across the state. (source)
  • Florida 211 has 11 centers offering resource navigation, crisis and suicide help, mental health referrals and disaster information. (source)
  • To get help, call 211 or search the 211 website. (source)
  • 211 knows about more than 40,000 programs across Florida. (source)
  • Even if no program fits, 211 staff can help you work out your options. (source)
  • Four of Florida's eleven 211 centers are run inside local United Ways. (source)

988 Suicide and Crisis Lifeline

988 Lifeline (national network of crisis centers)

  • Call now
  • Statewide

Call: 988

Text or chat: Text or chat (988lifeline.org); Spanish text and chat available; Deaf and hard of hearing options

Hours: 24/7/365

Who it's for: Anyone: mental health struggles, emotional distress, alcohol or drug use concerns, or just needing to talk

What help you can get: Free, confidential support from trained crisis counselors by phone, text or chat.

How to start: Call or text 988, or chat at 988lifeline.org.

Cost: Free

Official website

What the official pages say
  • You can call, text or chat with a 988 counselor any time, day or night. (source)
  • The 988 Lifeline is open 24/7/365 and is free and confidential. (source)
  • 988 helps with mental health struggles, emotional distress, and alcohol or drug use concerns. (source)
  • 988 text and chat services are now available in Spanish. (source)

Florida Domestic Violence Hotline

Florida Coalition Against Domestic Violence (FCADV)

  • Call now
  • Statewide

Call: 1-800-500-1119

Text or chat: TDD: 1-800-621-4202; Florida Relay 711

Hours: 24 hours (Legal Hotline: 8:00 am-4:00 pm, Monday through Friday)

Who it's for: Domestic violence survivors, their friends and family, and community partners

What help you can get: Crisis support, safety planning, and connection to your local certified domestic violence center (which can arrange emergency shelter). Option 3 reaches a non-crisis Legal Hotline.

How to start: Call the hotline. English press 2, Spanish press 1, Creole press 4, Legal Hotline press 3.

Cost: Free

Official website

What the official pages say
  • The Florida Domestic Violence Hotline number is 1-800-500-1119. (source)
  • The hotline is free and open 24 hours for survivors, friends, family and community partners. (source)
  • Advocates connect callers with their local certified center and help with safety planning. (source)
  • The hotline works in English, Spanish and Creole. (source)
  • The Legal Hotline (press 3) is open 8 am to 4 pm, Monday through Friday. (source)
  • Deaf or hard of hearing callers can use TDD 1-800-621-4202 (also shown as (800) 621-4202). (source)

SAMHSA National Helpline

Substance Abuse and Mental Health Services Administration (U.S. government)

  • Call now
  • Statewide

Call: 1-800-662-HELP (4357)

Text or chat: TTY: 1-800-487-4889; text your ZIP code to 435748

Hours: 24/7, 365 days a year

Who it's for: Individuals and families facing mental health and/or substance use disorders

What help you can get: Referrals to local treatment, support groups and community organizations, in English and Spanish.

How to start: Call, or text your 5-digit ZIP code to 435748. You can also search FindTreatment.gov.

Cost: Free

Official website

What the official pages say
  • SAMHSA's National Helpline is free, confidential and open 24/7 for treatment referrals. (source)
  • Call 1-800-662-HELP (4357); TTY users call 1-800-487-4889. (source)
  • They refer callers to local treatment, support groups and community organizations. (source)
  • You can text your ZIP code to 435748 for help by text. (source)

Florida Abuse Hotline

Florida Department of Children and Families (DCF)

  • Call now
  • Statewide

Call: 1-800-962-2873

Text or chat: Report online

Hours: 24 hours a day, 7 days a week

Who it's for: Anyone who knows of or suspects abuse, neglect or abandonment of a child, or abuse, neglect or exploitation of a vulnerable adult

What help you can get: Takes reports of abuse, neglect and exploitation; DCF investigates caregiver abuse.

How to start: Call the hotline or report online. If someone is in immediate danger, call 911.

Cost: Free

Official website

What the official pages say
  • The Florida Abuse Hotline number is 1-800-962-2873. (source)
  • The hotline takes reports 24 hours a day, 7 days a week, about children and vulnerable adults. (source)
  • If a child or vulnerable adult is in immediate danger, call 911. (source)

Housing help: your local homeless help agency

Florida Office on Homelessness and local Continuum of Care lead agencies

Florida Department of Children and Families (DCF), Office on Homelessness

  • Housing help
  • Statewide

Who it's for: People experiencing homelessness or at risk of it, anywhere in Florida

What help you can get: The state office sets policy and funding and names a local Continuum of Care (CoC) lead agency for every county. Your CoC is the door to shelter, outreach, rent help to prevent homelessness, and rapid rehousing.

How to start: Pick your county on the DCF Homelessness page and call the CoC lead agency listed for it.

Official website

What the official pages say
  • The Office oversees homelessness policy and funding and names a local Continuum of Care lead agency for each area. (source)
  • CoC providers run emergency shelters and street outreach. (source)
  • CoCs also offer rent help to prevent homelessness and rapid rehousing. (source)
  • Choose your county on the DCF page to find your CoC lead agency. (source)
  • The DCF page lists every CoC lead agency by county with a phone number and website. (source)

Opening Doors Northwest Florida (Coordinated Entry)

Opening Doors Northwest Florida

  • Housing help
  • Escambia, Santa Rosa

Call: 850-439-3009

Who it's for: People experiencing homelessness; people at risk of losing their housing are sent to Catholic Charities

What help you can get: Coordinated Entry for local homeless services, housing assessment and referrals to community service providers

How to start: Call 850-439-3009 or email ce@coordinatedentry.org. A Coordinated Entry team member will contact you to assess your housing situation. If you are about to lose your housing, call Catholic Charities at 850-436-6425, press 1, on Mondays from 9:00 AM.

Official website

What the official pages say
  • If you are experiencing homelessness, call Opening Doors at 850-439-3009 or email to reach Coordinated Entry. (source)
  • A Coordinated Entry staff member or trained volunteer will contact you, check your information and look at your housing situation. (source)
  • If you are at risk of losing your housing, call Catholic Charities at 850-436-6425, press 1, on Mondays from 9:00 AM. (source)
  • Florida DCF lists Opening Doors as the lead agency for Escambia and Santa Rosa counties. (source)

Homelessness & Housing Alliance (Okaloosa Walton Continuum of Care)

Homelessness & Housing Alliance

  • Housing help
  • Okaloosa, Walton

Call: (850) 362-7429

Hours: 2-1-1 answers 24/7

Who it's for: People experiencing homelessness or facing eviction in Okaloosa and Walton counties

What help you can get: Referrals to local shelters, rental help, rapid rehousing and utility help; list of Coordinated Entry access points

How to start: Use the Get Help page to choose your situation and call the listed agency or access point directly, or call 2-1-1 (toll-free 855-420-8689) any time.

Official website

What the official pages say
  • Homelessness & Housing Alliance is the lead agency for the Okaloosa Walton Continuum of Care. (source)
  • The Alliance is a referral agency that connects people to the right local help. (source)
  • The Alliance offers a printable list of Coordinated Entry access points for the two counties. (source)
  • You can call 2-1-1 or toll-free 855-420-8689 to talk with a trained resource specialist 24/7. (source)
  • Florida DCF lists the Alliance's phone as (850) 362-7429. (source)

Doorways of Northwest Florida (Coordinated Entry)

Doorways of Northwest Florida

  • Housing help
  • Panhandle

Call: 850.215.8800

Who it's for: People who are unhoused or at risk of losing their housing

What help you can get: Coordinated Entry, emergency shelter, transitional housing, homeless prevention, rapid rehousing, plus job training and employment resources

How to start: Call or email Doorways; staff guide you through the Coordinated Entry process and check your eligibility.

Area served: Bay, Calhoun, Gulf, Holmes, Jackson, Washington

Sources differ: Phone: Doorways' own contact page prints 850.215.8800; the DCF list prints (850) 481-5446. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • Doorways' contact phone is 850.215.8800. (source)
  • If you are unhoused or at risk, staff can guide you through Coordinated Entry and check your eligibility. (source)
  • Coordinated Entry matches people to the housing that best fits their needs. (source)
  • Rapid rehousing gives time-limited rent help and case management. (source)
  • Doorways also connects people to job training and employment help. (source)
  • Florida DCF lists a different number for Doorways: (850) 481-5446. (source)

Big Bend Continuum of Care

  • Housing help
  • Panhandle

Call: 211

Hours: 211 answers any time

Who it's for: Anyone in the eight Big Bend counties who needs housing, shelter or other help

What help you can get: One coordinated entry system for the region; online tool that points you to local programs; street outreach

How to start: Use the 'Get help now' tool on the website or call 211. To ask outreach to check on someone in visible distress outside, call 850-759-1895. In an emergency call 911.

Area served: Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla

Sources differ: Phone: the DCF list gives (850) 792-5015; the CoC's own contact page labels that number for media, partners and general inquiries and sends people needing help to its online tool or 211. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • In all eight Big Bend counties, the same coordinated entry system connects you to help. (source)
  • The counties served are Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor and Wakulla. (source)
  • If you prefer to talk to someone, call 211 any time. (source)
  • The outreach line, 850-759-1895, is for asking for a wellness check on someone in distress outside. (source)
  • 850-792-5015 is the office line for media, partners and general questions. (source)
  • Florida DCF lists 850-792-5015 for the Big Bend Continuum of Care. (source)

Homeless Services Network of Suwannee Valley

United Way of Suwannee Valley

  • Housing help
  • Columbia, Hamilton, Lafayette, Suwannee

Call: 386-752-5604

Hours: Mon-Fri 8:30am - 5pm

Who it's for: People who are homeless or threatened with homelessness in the four counties

What help you can get: Local homeless coalition; rental assistance screening

How to start: Call United Way of Suwannee Valley or use the Financial Assistance Screening page for rental help.

Official website

What the official pages say
  • The network serves Columbia, Hamilton, Lafayette and Suwannee counties. (source)
  • United Way of Suwannee Valley is the lead agency for the homeless coalition. (source)
  • Call 386-752-5604, Monday to Friday, 8:30am to 5pm. (source)
  • United Way has a screening page for rental assistance in the four counties. (source)
  • Florida DCF lists the same phone number, (386) 752-5604. (source)

Keys to Home (North Central Florida Continuum of Care)

TaskForce for Ending Homelessness

  • Housing help
  • North Florida

Call: 2-1-1 or (352) 332-4636

Text or chat: Text your zip code to 898211

Hours: 2-1-1 is 24/7

Who it's for: People who are homeless, about to be homeless, or facing hunger

What help you can get: Online request form sent to a Continuum of Care access point provider; county lists of resources and points of entry

How to start: Pick your county on the website and fill out the Request Assistance form; your request goes to an access point provider who contacts you. Or dial 2-1-1.

Area served: Alachua, Bradford, Dixie, Gilchrist, Levy, Putnam, Union

Sources differ: Counties: Keys to Home's own site lists seven counties including Dixie and Union; the DCF list lists five (Alachua, Bradford, Gilchrist, Levy, Putnam). If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • TaskForce for Ending Homelessness is the lead agency for Alachua, Bradford, Dixie, Gilchrist, Levy, Putnam and Union counties. (source)
  • The lead agency does not give services directly; it sends your request to an access point provider. (source)
  • For information and referrals, dial 2-1-1 or (352) 332-4636, or text your zip code to 898211. (source)
  • For Dixie and Union counties, contact any access point for services. (source)
  • Florida DCF lists Keys to Home for five counties at (352) 332-4636. (source)

Changing Homelessness (Northeast Florida Coordinated Entry)

Changing Homelessness

  • Housing help
  • Baker, Clay, Duval, Nassau

Call: 904.354.1100

Hours: 8 am - 4 pm, Monday through Friday (leave a message after hours)

Who it's for: People experiencing homelessness; veterans and their families

What help you can get: Coordinated Entry assessment and referral to permanent housing; outreach team; veteran housing search and benefits help

How to start: Call the Outreach Team at 904.354.1100 or email them. For emergency shelter tonight, see the Community Resource List on the website.

Sources differ: Counties: Changing Homelessness' home page includes Baker County; its Coordinated Entry page and the DCF list name only Duval, Clay and Nassau. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • Call 904.354.1100 between 8 am and 4 pm, Monday to Friday. (source)
  • To get help, contact the Outreach Team by calling 904.354.1100. (source)
  • After hours, leave a message and a team member will call you back. (source)
  • The CoC covers Baker, Clay, Duval and Nassau counties. (source)
  • Veterans and their families can get housing search, budgeting and benefits help. (source)
  • Florida DCF lists Changing Homelessness for Clay, Duval and Nassau at (904) 354-1100. (source)

Volusia/Flagler County Coalition for the Homeless

  • Housing help
  • Volusia, Flagler

Call: (386) 279-0029

Who it's for: People experiencing homelessness in Volusia and Flagler counties

What help you can get: Lead agency for the local Continuum of Care; outreach by appointment

How to start: Call the office and leave a voicemail; staff call back within 24-48 hours. Outreach is by appointment.

Official website

What the official pages say
  • Outreach is by appointment only; the office number is (386) 279-0029. (source)
  • Leave a voicemail and someone will call you back within 24 to 48 hours. (source)
  • The coalition's goal is to end homelessness. (source)
  • Florida DCF lists the coalition for Flagler and Volusia at (386) 279-0029. (source)

St. Johns County Continuum of Care (Care Connect)

St. Johns County Continuum of Care (DCF lists Flagler Hospital - St Augustine as lead agency)

  • Housing help
  • St. Johns

Call: 904-819-3070

Hours: Walk-in Monday - Friday, 9 AM - 4:30 PM

Who it's for: People in St. Johns County who need housing-related help

What help you can get: Housing search assistance and move-in assistance; intake by a Community Health Associate

How to start: Fill out the online form on the website; a Community Health Associate will call and email you within five business days. If you can't use the form, call Care Connect at 904-819-3070 or walk in at 100 Whetstone Place, Suite 303, St. Augustine.

Sources differ: Phone: the DCF list gives (904) 819-4329 (the CoC office line); the CoC site gives Care Connect 904-819-3070 for people seeking housing help. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • If you need housing help such as housing search or move-in help, complete the online form. (source)
  • A Community Health Associate will call and email you to do an intake within five business days. (source)
  • If you can't use the form, call the Care Connect line at 904-819-3070. (source)
  • You can walk in Monday to Friday, 9 AM to 4:30 PM. (source)
  • The CoC office phone is (904) 819-4329. (source)
  • Florida DCF lists Flagler Hospital - St Augustine at (904) 819-4329 for St. Johns County. (source)

Mid Florida Homeless Coalition

  • Housing help
  • Citrus, Hernando, Lake, Sumter

Call: (352) 860-2308

Hours: Mon. - Fri., 8am - 5pm

Who it's for: People who are homeless or facing eviction in Citrus, Hernando, Lake and Sumter counties

What help you can get: Housing assessment; online assessment to check for available funding and services; county resource lists

How to start: Fill out the online assessment on the website or call for a housing assessment.

Official website

What the official pages say
  • The coalition works to reduce and prevent homelessness in Citrus, Hernando, Lake and Sumter counties. (source)
  • Call (352) 860-2308, Monday to Friday, 8am to 5pm. (source)
  • The coalition's number is listed for housing assessments. (source)
  • You can fill out an online assessment for resources and aid. (source)
  • The first assessment gathers basic information to see whether a funding source or service fits your needs. (source)
  • Florida DCF lists the coalition at (352) 860-2308. (source)

Coalition for the Homeless of Pasco County

  • Housing help
  • Pasco

Call: (727) 842-8605

Who it's for: Families, individuals and veterans experiencing homelessness in Pasco County

What help you can get: Separate help lines for families, individuals and veterans

How to start: Call the line that fits you: families (727) 842-8605 ext. 7, individuals (727) 756-1952, veterans (727) 203-3896.

Official website

What the official pages say
  • Need help? Call (727) 842-8605. (source)
  • Families can call (727) 842-8605, ext. 7. (source)
  • Individuals can call (727) 756-1952. (source)
  • Veterans can call (727) 203-3896. (source)
  • The coalition works to prevent and reduce homelessness in Pasco County. (source)
  • Florida DCF lists the coalition at (727) 842-8605. (source)

Homeless Services Network of Central Florida

  • Housing help
  • Orange, Osceola, Seminole

Call: 2-1-1

Hours: 2-1-1 is 24 hours a day, seven days a week

Who it's for: People experiencing homelessness; priority for veterans, youth, people with disabilities, survivors of domestic violence and trafficking, and families with children

What help you can get: In-person triage with a housing worker at walk-in locations and partner access points; connection to housing resources

How to start: Visit a walk-in location or partner access point listed on the Find help page to meet a triage specialist (only the head of household needs to come), or call 2-1-1. Veterans can call (407) 743-5117.

Official website

What the official pages say
  • If you are homeless, you can meet with a triage specialist at locations across Central Florida. (source)
  • If you can't visit in person, call 2-1-1, 24 hours a day, seven days a week. (source)
  • Veterans can call 2-1-1 or (407) 743-5117. (source)
  • Housing help depends on eligibility and usually is not given at the first visit. (source)
  • Families only need the head of household at the first meeting. (source)
  • The office number is (407) 893-0133. (source)
  • Florida DCF lists 211 or (407) 893-0133. (source)

Homeless Leadership Alliance of Pinellas

  • Housing help
  • Pinellas

Call: 2-1-1

Text or chat: Text your zip code to 898211

Who it's for: People experiencing homelessness or at risk of homelessness in Pinellas County

What help you can get: Links people to services in the Pinellas Continuum of Care; limited help such as a bus ticket to stay with family; shelter placement information through 2-1-1

How to start: For shelter placement call First Contact's Homeless Helpline at 2-1-1 or text your zip code to 898211. You can also send the HLA Contact Form on the website.

Sources differ: Phone: the DCF list gives (727) 582-7916; the Alliance's own site prints (727) 582-7292 and (727) 933-0100, and sends people needing help to 2-1-1. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • For faster shelter placement information, call the Homeless Helpline at 2-1-1 or text your zip code to 898211. (source)
  • To ask the Alliance for help, fill out the HLA Contact Form. (source)
  • The Alliance does not have money for rent, utilities, move-in costs, motel vouchers or gas cards. (source)
  • The Alliance's office phone numbers are (727) 582-7292 and (727) 933-0100. (source)
  • Florida DCF lists a different number, (727) 582-7916. (source)

Tampa Hillsborough Homeless Initiative (Coordinated Entry)

Tampa Hillsborough Homeless Initiative

  • Housing help
  • Hillsborough

Call: 813-223-6115

Who it's for: People experiencing homelessness in Hillsborough County

What help you can get: Coordinated Entry assessment and matching to housing programs; resource list for shelter, food, showers, ID, medical care and rent help

How to start: Call 813-223-6115 to talk to a person, or see the list of Coordinated Entry access points on the website.

Official website

What the official pages say
  • Call 813-223-6115 to talk to a person; Coordinated Entry assesses a household once and matches it to the right housing program. (source)
  • The resource list covers shelter, food, showers, ID, medical care and rent help across Hillsborough County. (source)
  • The THHI contact number is 813-223-6115. (source)
  • Florida DCF lists THHI at (813) 223-6115. (source)

Homeless Coalition of Polk County (Coordinated Entry)

Homeless Coalition of Polk County

  • Housing help
  • Polk

Call: 863-687-8386

Who it's for: People actively experiencing homelessness or in a hotel; people facing eviction with a notice to vacate; people staying with friends or family; veterans

What help you can get: Coordinated Entry phone assessment and possible referral to housing providers

How to start: If you are homeless, call 863-687-8386 and leave a voicemail. If facing eviction or staying with others, complete the online pre-assessment with the required documents; a representative then calls you to do the Coordinated Entry assessment. Stay in contact at least every 90 days.

Official website

What the official pages say
  • If you are homeless or in a hotel, call 863-687-8386; you must leave a voicemail to get a call back. (source)
  • Veterans can call the veteran line at 863-687-8386 ext. 1006. (source)
  • After the pre-assessment, a coalition representative calls you to do the Coordinated Entry assessment by phone. (source)
  • For eviction help, you must attach all pages of your current lease in one PDF. (source)
  • The coalition is an administrative organization and does not give direct services itself. (source)
  • Florida DCF lists the coalition at (863) 687-8386. (source)

Brevard Homeless Coalition

  • Housing help
  • Brevard

Call: (321) 631-9290

Who it's for: People experiencing homelessness or at risk in Brevard County

What help you can get: Lead agency for Brevard's Continuum of Care; coordinates housing and services funding

How to start: The coalition's 'Need Help?' button links to 211 Brevard (https://211brevard.org/).

Official website

What the official pages say
  • The Brevard Homeless Coalition is the lead agency for Brevard's Continuum of Care. (source)
  • The coalition works with agencies across the county to help homeless individuals and families. (source)
  • Florida DCF lists the coalition at (321) 631-9290. (source)

Treasure Coast Homeless Services Council (Coordinated Entry)

Treasure Coast Homeless Services Council

  • Housing help
  • Indian River, Martin, St. Lucie

Call: (772) 213-9040

Hours: Homeless Resource Center: Monday-Friday 8:30 AM-5:00 PM

Who it's for: Homeless individuals and families with children; aid is prioritized by need

What help you can get: Coordinated assessment for rapid rehousing; referrals; emergency information through 211

How to start: Call the Homeless Resource Center at (772) 213-9040 or another listed access point to complete a coordinated entry assessment by phone, email or appointment.

Sources differ: Phone: the DCF list gives (772) 778-4234; the Council's site gives (772) 213-9040. Hours: the Coordinated Entry page says 8:30 AM-5:00 PM; the home page says Monday - Friday 8:30 AM - 4:30 PM. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • The Homeless Resource Center in Vero Beach is at (772) 213-9040, Monday to Friday 8:30 AM to 5:00 PM. (source)
  • Homeless individuals and families with children should call a listed location to do a coordinated entry assessment. (source)
  • The assessment can be done by phone, email or appointment. (source)
  • The Council is not giving prevention help at this time. (source)
  • The Council serves Indian River, St. Lucie and Martin counties. (source)
  • Florida DCF lists a different number, (772) 778-4234. (source)

Heartland Coalition for the Homeless

  • Housing help
  • Central Florida

Call: (863) 453-8901

Who it's for: People experiencing homelessness in the six Heartland counties

What help you can get: Continuum of Care lead agency (local shelters, outreach and rental help through CoC providers)

How to start: Call the number on the DCF list.

Area served: DeSoto, Glades, Hardee, Hendry, Highlands, Okeechobee

Official website

What the official pages say
  • Florida DCF lists Heartland Coalition for the Homeless for six counties at (863) 453-8901. (source)
  • Florida DCF says local Continuums of Care and their providers run emergency shelters, street outreach and rental help. (source)
  • Florida DCF tells people to pick their county to reach the local Continuum of Care lead agency. (source)

Ocala/Marion Joint Office on Homelessness

Marion County government with the City of Ocala

  • Housing help
  • Marion

Call: (352) 671-8770

Who it's for: People experiencing homelessness in Marion County

What help you can get: Continuum of Care lead agency

How to start: Call the number on the DCF list.

Official website

What the official pages say
  • Florida DCF lists the Ocala/Marion Joint Office on Homelessness for Marion County at (352) 671-8770. (source)
  • Florida DCF says local Continuums of Care and their providers run emergency shelters, street outreach and rental help. (source)
  • Florida DCF tells people to pick their county to reach the local Continuum of Care lead agency. (source)

Gulf Coast Partnership (One Charlotte Coordinated Entry)

Gulf Coast Partnership

  • Housing help
  • Charlotte

Call: 239-910-4716

Who it's for: Charlotte County residents experiencing homelessness or at imminent risk of homelessness within 14 days

What help you can get: Coordinated Entry assessment, prioritization and matching to emergency shelter, rapid rehousing, permanent supportive housing and other resources

How to start: Call the Coordinated Entry Hotline, visit an access point, or fill out the online access form.

Sources differ: Phone: the DCF list gives the office line (941) 626-0220; the Coordinated Entry page gives the Coordinated Entry Hotline 239-910-4716. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • Call the Coordinated Entry Hotline at 239-910-4716 to talk with a representative. (source)
  • Coordinated Entry is for Charlotte County residents who are homeless or will be within 14 days. (source)
  • You can visit Coordinated Entry access points around the county. (source)
  • You can also fill out an online access form. (source)
  • Gulf Coast Partnership does not give direct services but is a Coordinated Entry access point. (source)
  • The office phone is (941) 626-0220. (source)
  • Florida DCF lists Gulf Coast Partnership at (941) 626-0220. (source)

Lee County Human & Veteran Services (Continuum of Care)

Lee County Human & Veteran Services

  • Housing help
  • Lee

Call: (239) 533-7952

Who it's for: People experiencing homelessness in Lee County

What help you can get: Continuum of Care lead agency

How to start: Call the number on the DCF list.

Official website

What the official pages say
  • Florida DCF lists Lee County Human & Veteran Services at (239) 533-7952. (source)
  • Florida DCF says local Continuums of Care and their providers run emergency shelters, street outreach and rental help. (source)
  • Florida DCF tells people to pick their county to reach the local Continuum of Care lead agency. (source)

Hunger & Homeless Coalition of Collier County

  • Housing help
  • Collier

Call: (239) 263-9363

Hours: Monday-Friday 8:30-4:30pm

Who it's for: People who are hungry, homeless or at risk of homelessness in Collier County

What help you can get: Lead agency for homeless services; online Coordinated Entry Screening Intake

How to start: Call, or use the Coordinated Entry Screening Intake form on the website (https://collierhomelesscoalition.org/coordinated-entry-screening-intake/).

Sources differ: Name: the DCF list names the Collier lead agency 'SW FL Regional Coalition to End Homelessness'; the linked site is the Hunger & Homeless Coalition of Collier County. Phone matches. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • Call (239) 263-9363, Monday to Friday, 8:30 to 4:30. (source)
  • The coalition is the lead agency for homeless services in Collier County. (source)
  • It supports services for people who are hungry, homeless or at risk of homelessness. (source)
  • Florida DCF lists the Collier lead agency under a different name at (239) 263-9363. (source)

Palm Beach County Homeless Services (Homeless and Housing Alliance)

Palm Beach County Division of Human Services

  • Housing help
  • Palm Beach

Call: 833-HHA-WILL / 833-442-9455

Who it's for: Individuals who are homeless in Palm Beach County; services go first to the most vulnerable

What help you can get: Outreach, assessment and housing; Housing First approach

How to start: Call 833-442-9455 or dial 211.

Cost: No fees for most programs

Sources differ: Phone: the DCF list gives (561) 355-4778 or (561) 904-7900; the county's Homeless Services page gives 833-HHA-WILL / 833-442-9455 or 211. If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • To reach Homeless Services, call 833-HHA-WILL (833-442-9455) or dial 211. (source)
  • The program helps homeless people in Palm Beach County with outreach, assessment and housing. (source)
  • Services are prioritized using the SPDAT assessment tool. (source)
  • Most Human Services programs have no fees. (source)
  • Florida DCF lists Palm Beach County Human & Veteran Services at (561) 355-4778 or (561) 904-7900. (source)

Broward County Homeless Initiative Partnership (Homeless Helpline)

Broward County Homeless Initiative Partnership

  • Housing help
  • Broward

Call: (954) 563-4357

Who it's for: People experiencing homelessness in Broward County

What help you can get: Continuum of Care lead agency

How to start: Call the number on the DCF list.

Official website

What the official pages say
  • Florida DCF lists the Broward Homeless Initiative Partnership at (954) 563-4357. (source)
  • Florida DCF says local Continuums of Care and their providers run emergency shelters, street outreach and rental help. (source)
  • Florida DCF tells people to pick their county to reach the local Continuum of Care lead agency. (source)

Monroe County Homeless Services Continuum of Care

  • Housing help
  • Monroe

Call: (800) 528-6595

Who it's for: Homeless families, individuals, youth and persons with disabilities in the Florida Keys

What help you can get: Lead agency coordinating homeless services; site points to local agencies for housing, utility and rental help, youth services and domestic violence help

How to start: The CoC's site sends people to partner agencies (Cornerstone, Catholic Charities, Samuel's House, Florida Keys Outreach Coalition, KAIR, FKCS for ages 24 and under). People fleeing domestic violence can call the 24-hour hotline (305) 743-4440.

Official website

What the official pages say
  • The Monroe County CoC is the lead agency for planning homeless services in the Florida Keys. (source)
  • For utility, rent or other housing help, the site lists local agencies to contact. (source)
  • People fleeing domestic violence can call the 24-hour hotline at (305) 743-4440. (source)
  • Young people 24 or younger are pointed to FKCS. (source)
  • Florida DCF lists the Monroe County CoC at (800) 528-6595. (source)

Miami-Dade County Homeless Trust (Homeless Helpline)

Miami-Dade County Homeless Trust

  • Housing help
  • Miami-Dade

Call: 1-877-994-4357

Who it's for: People who are homeless or about to be homeless in Miami-Dade County

What help you can get: Homeless Helpline for assistance

How to start: Call the Homeless Helpline.

Official website

What the official pages say
  • If you are homeless or about to be, call the Homeless Helpline at 1-877-994-4357. (source)
  • The Trust's office number is 305-375-1490. (source)
  • Florida DCF lists the Homeless Trust at (877) 994-4357. (source)

Suncoast Partnership to End Homelessness (Oneby1 Coordinated Entry)

Suncoast Partnership to End Homelessness

  • Housing help
  • Manatee, Sarasota

Call: 211

Text or chat: Text your zip code to 898-211

Hours: 211 is 24/7/365; Sarasota County Family Shelter Hotline Mon-Fri 8:30am-5pm

Who it's for: People who are homeless or at risk; Coordinated Entry intake is for people who are literally homeless

What help you can get: Oneby1 Coordinated Entry intake at access points; by-name list for rapid rehousing and permanent supportive housing; 211 referrals

How to start: Call an access point to schedule a Oneby1 Coordinated Entry intake (Outreach 941-318-7940; Family 941-203-6454), or dial 211.

Sources differ: Phone: the DCF list gives the office line (941) 955-8987; the Partnership's Need Help Now page sends people to 211 and access point lines (941-318-7940, 941-203-6454). If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • To get on the housing list, visit an access point for a Oneby1 Coordinated Entry intake. (source)
  • People who are literally homeless are placed on a by-name list for rapid rehousing and permanent supportive housing. (source)
  • Call the Outreach Access Point at 941-318-7940 to schedule an appointment. (source)
  • The Sarasota County Family Shelter Hotline is 941-203-6454, Monday to Friday 8:30am to 5pm. (source)
  • For free referrals 24/7, dial 211 or text your zip code to 898-211. (source)
  • The Partnership's office phone is 941-955-8987. (source)
  • Florida DCF lists the Partnership at (941) 955-8987. (source)

Pinellas Hope

Catholic Charities, Diocese of St. Petersburg

  • Housing help
  • Pinellas

Call: (727) 556-6397

Who it's for: Adults experiencing homelessness

What help you can get: Emergency shelter, permanent supportive housing, meals, clothing, adult education, medical respite and mental health resources

How to start: Call the office

Official website

What the official pages say
  • Pinellas Hope provides a safe place to live and support for adults experiencing homelessness. (source)
  • Services include emergency shelter, permanent supportive housing, adult education, meals and mental health resources. (source)
  • The office phone is (727) 556-6397. (source)

Catholic Charities Homeless Prevention and Rapid Re-Housing

Catholic Charities of the Archdiocese of Miami

  • Housing help
  • Broward, Miami-Dade, Monroe

Call: 305-754-2444

Who it's for: Individuals and families who are homeless or about to lose housing in Broward, Miami-Dade or Monroe

What help you can get: Financial help and referrals to prevent homelessness or quickly re-house people

How to start: Call

Official website

What the official pages say
  • The program gives financial help and referrals to prevent homelessness or quickly re-house families and individuals. (source)
  • It serves Broward, Miami-Dade and Monroe counties. (source)
  • Call 305-754-2444. (source)

Jobs and free job training

Florida Vocational Rehabilitation (VR)

Florida Department of Education, Division of Vocational Rehabilitation

  • Jobs and training
  • Statewide

Call: 850-245-3399 or 800-451-4327

Hours: Offices: Monday to Friday, 8 a.m. to 5 p.m. (except state holidays)

Who it's for: People with disabilities who want to find, keep or advance in a job; students with disabilities from age 14

What help you can get: Job services, training and education support, assistive technology and help getting hired.

How to start: Contact a local VR office to complete a referral or application.

Official website

What the official pages say
  • VR helps people with disabilities find, keep or advance in a career. (source)
  • To learn more or apply, contact a local VR office. (source)
  • VR offices are open Monday to Friday, 8 a.m. to 5 p.m. (source)
  • VR headquarters can be reached at 850-245-3399 or 800-451-4327. (source)
  • Students with disabilities can connect with VR starting at age 14. (source)

Senior Community Service Employment Program (SCSEP), age 55+

Florida Department of Elder Affairs, with AARP Foundation, NCBA and National Urban League

  • Jobs and training
  • Statewide

Call: 850-414-2000

Text or chat: TDD: 850-414-2001

Who it's for: Unemployed, low-income Floridians 55 and older with income at or below 125% of federal poverty guidelines

What help you can get: Paid part-time community service job training at nonprofits and public agencies to build work experience.

How to start: Call the Department of Elder Affairs or contact a local program operator.

Official website

What the official pages say
  • SCSEP is a work-based job training program to help older people get back to work. (source)
  • It serves unemployed, low-income Floridians aged 55 and older. (source)
  • Participants work part-time at nonprofit and public agencies. (source)
  • The Department of Elder Affairs phone is 850-414-2000 (TDD 850-414-2001). (source)

CareerSource Florida and Employ Florida (state job bank)

CareerSource Florida (statewide workforce board) and local CareerSource career centers

  • Jobs and training
  • Statewide

Who it's for: Anyone looking for work or training

What help you can get: Job search, resume help, career events and training through local career centers; Employ Florida lets you search jobs and post a resume.

How to start: Find your local CareerSource team, or search jobs at employflorida.com.

Official website

What the official pages say
  • Local career centers help job seekers online, by phone and by appointment. (source)
  • They can help with job searches, resume writing and career events. (source)
  • On Employ Florida you can search jobs, post a resume and find training. (source)

CareerSource Florida (statewide workforce board)

  • Jobs and training
  • Statewide

Who it's for: Anyone in Florida looking for work or training; you get services through your local CareerSource board

What help you can get: Sets policy for Florida's local workforce boards and career centers. It does not serve job seekers directly, but its website has a map to find your local CareerSource team, which offers job search help, resume help, training and reemployment help.

How to start: Use the 'Find Your Local Team' map on the website to find the CareerSource office for your county, then call or visit that office.

Cost: Free

Official website

What the official pages say
  • CareerSource Florida itself does not serve job seekers one-on-one; local boards do. (source)
  • Local workforce boards across the state help people with job searches, career development and training. (source)
  • Local career centers help online, by phone, or by appointment. (source)
  • Services include resume and interview help, training, job search help and help after a job loss. (source)
  • The network includes local boards and about 100 career centers. (source)
  • Phone numbers on the site can be reached by TTY through the Florida Relay Service at 711. (source)

Employ Florida (state online job search system)

  • Jobs and training
  • Statewide

Hours: Online

Who it's for: Anyone looking for work in Florida

What help you can get: Free statewide website to search jobs, create and post a resume, and find training. Many local CareerSource boards ask you to register here first.

How to start: Create a free account at employflorida.com. If you have no computer, local CareerSource centers have resource rooms with computers.

Cost: Free

Official website

What the official pages say
  • On Employ Florida you can search jobs, create and post resumes, and find training. (source)
  • Employ Florida is a free, one-stop online system for job postings. (source)
  • Registering at Employ Florida is the first step for job seekers at local CareerSource centers. (source)
  • Employ Florida accounts include job listings, resume builders and education and training information. (source)

CareerSource Escarosa

  • Jobs and training
  • Escambia, Santa Rosa

Call: (850) 607-8700

Hours: Pensacola and Milton: Mon - Fri 8 am - 4 pm; Century: Mon - Wed 8:30 am - 3:30 pm

Who it's for: Job seekers in Escambia and Santa Rosa counties; youth ages 16-24; veterans and eligible spouses get priority

What help you can get: Free job search and placement help, resume and cover letter help, career counseling, free computer, internet and phone use for job searching (Pensacola and Milton), workshops, WIOA training money (MyCSE Scholarship), youth programs, veterans services, and help with Reemployment Assistance claims.

How to start: Call or walk in to a career center. For training money, call to attend a WIOA training information session.

Cost: Free

Official website

What the official pages say
  • Services are no-cost for residents of Escambia and Santa Rosa counties. (source)
  • You can use computers, internet, phones and copiers for job searching at the Pensacola and Milton centers. (source)
  • Youth programs serve young adults ages 16-24. (source)
  • To learn about WIOA-paid training, call (850) 607-8700 for the next information session. (source)
  • Veterans and eligible spouses get priority access. (source)
  • The Pensacola center is open Monday to Friday, 8 am to 4 pm. (source)

CareerSource Okaloosa Walton

  • Jobs and training
  • Okaloosa, Walton

Call: (850) 833-7587

Hours: Fort Walton Beach: Monday - Friday: 8:00AM - 4:00PM

Who it's for: Job seekers in Okaloosa and Walton counties; WIOA scholarships for adults 18+ who meet income rules; young adults 16-24; veterans and eligible spouses get priority

What help you can get: Job search help, workshops, WIOA scholarships (tuition and books up to $6,000, plus uniforms and supplies), apprenticeships, young adult program (WorkforceNOW!) with GED help and paid internships, Federal Bonding Program, veterans services.

How to start: Register in Employ Florida, fill out the pre-screening form, then attend a WIOA orientation (Tuesdays 9:00 a.m. in Fort Walton Beach, Fridays 9:00 a.m. in DeFuniak Springs).

Cost: Free

Sources differ: Fort Walton Beach street address printed as '409 Racetrack Road NE' on https://careersourceokaloosawalton.com/ and '409 Racetrack Rd. NW.' on https://careersourceokaloosawalton.com/career-seekers/wioa-scholarship-and-training-opportunities/ If one number doesn't work, try the other or call 211.

Official website

What the official pages say
  • WIOA scholarships can cover tuition and books up to $6,000, plus uniforms and supplies. (source)
  • WIOA orientation is Tuesdays at 9:00 a.m. at the Fort Walton Beach office, (850) 833-7587. (source)
  • The young adult program serves ages 16 to 24. (source)
  • Veterans and eligible spouses get priority access to services. (source)
  • The Fort Walton Beach office is open Monday to Friday, 8 AM to 4 PM. (source)

CareerSource Chipola

  • Jobs and training
  • Panhandle

Call: 850-633-4419

Hours: Marianna: Monday - Friday 8:00 AM - 5:00 PM; Chipley: Monday - Thursday 8:00 AM - 5:00 PM

Who it's for: Job seekers in Calhoun, Holmes, Jackson, Liberty and Washington counties; WIOA adults 18+ (homeless people are one of the listed groups); out-of-school youth 16-24

What help you can get: Free resource rooms with internet, phone, fax, copiers and printers; resume help; workshops; WIOA training money; youth program; Federal Bonding Program for people with a record; help filing Reemployment Assistance.

How to start: Visit the Marianna or Chipley center. For WIOA training, complete the online WIOA Pre-Application; staff will contact you within two weeks.

Cost: Free

Area served: Calhoun, Holmes, Jackson, Liberty, Washington

Official website

What the official pages say
  • Free job search help includes internet, phone, fax, copiers and printers. (source)
  • The WIOA Adult program lists homeless people among those who can qualify. (source)
  • Youth funding focuses on out-of-school youth ages 16 to 24. (source)
  • The Federal Bonding Program can help people with a record or in recovery get hired. (source)
  • Marianna center phone is 850-633-4419. (source)
  • Chipley center phone is 850-845-0733. (source)

CareerSource Gulf Coast

  • Jobs and training
  • Bay, Gulf, Franklin

Call: (850) 872-4340

Who it's for: Job seekers in Bay, Gulf and Franklin counties; training scholarships if eligible for WIOA

What help you can get: No-cost career guidance, resume help, mock interviews, job referrals, workshops, job fairs, computers, printers and fax, and WIOA training scholarships.

How to start: Stop by a job center or call to get started. Register on Employ Florida first.

Cost: Free

Official website

What the official pages say
  • The board serves Bay, Gulf and Franklin counties. (source)
  • Services are no cost and include one-on-one career guidance and resume help. (source)
  • You can use computers, printers and fax machines, and get training scholarships if eligible. (source)
  • WIOA eligibility is based on household income and employment status. (source)
  • Panama City job center phone is (850) 872-4340. (source)

CareerSource Capital Region

  • Jobs and training
  • Gadsden, Jefferson, Leon, Wakulla

Call: (850) 922-0023

Who it's for: Job seekers in Gadsden, Jefferson, Leon and Wakulla counties; young adults 16-24 (homeless youth and youth with a record are listed as eligible groups)

What help you can get: Job search help, financial aid for training, paid internships, free assessments and online training, Clothes for Careers, help with benefits, veterans and young adult (LEAP) services.

How to start: Call (850) 922-0023 to request information, or visit a career center. Young adults can complete the online LEAP Pre-Application.

Cost: Free

Official website

What the official pages say
  • The region covers Gadsden, Jefferson, Leon and Wakulla counties. (source)
  • For career seeker information, call (850) 922-0023. (source)
  • You may get financial aid for training costs like tuition and supplies. (source)
  • Assessments and online training are free. (source)
  • Young adult help includes paid internships for ages 16-24; a homeless youth is one listed eligible group. (source)
  • Main office (850) 414-6085; toll free 1 (844) CAREER1. (source)

CareerSource North Florida

  • Jobs and training
  • North Florida

Call: 850.973.9675

Who it's for: Residents of Hamilton, Lafayette, Madison, Suwannee and Taylor counties; adults 18+; youth 16-24; veterans get priority

What help you can get: Scholarship help through WIOA, resume help, interview skills, career assessments, adult education help, youth services (FOUNDATIONS, GED help), veterans services, Reemployment Assistance help, support services.

How to start: Book an appointment or apply online (Adult Application for 18 and up, Youth Application for 16-24).

Cost: Free

Area served: Hamilton, Lafayette, Madison, Suwannee, Taylor

Official website

What the official pages say
  • Only residents of the five-county area can get training help, including scholarships. (source)
  • There are separate applications for adults 18+ and youth 16-24. (source)
  • Services include scholarship help, veterans help and Reemployment Assistance help. (source)
  • Youth get career planning, work skills and help getting a high school diploma. (source)
  • Main phone is 850.973.9675. (source)

CareerSource Northeast Florida

  • Jobs and training
  • North Florida

Call: (904) 356-JOBS (5627)

Who it's for: Job seekers in Baker, Clay, Duval, Nassau, Putnam and St. Johns counties; people with a background (Fair Chance/Reentry team); youth and young adults; veterans

What help you can get: Job search help, resume help, WIOA Individual Training Accounts (ITAs) for in-demand jobs, Fair Chance reentry help for people with a background, youth services, veterans services, TANF and SNAP work programs, free interpreters for 15 languages.

How to start: Visit a career center or complete the online pre-screening questionnaire for training. People with a background can fill out the Reentry Team form.

Cost: Free

Area served: Baker, Clay, Duval, Nassau, Putnam, St. Johns

Official website

What the official pages say
  • An Individual Training Account (ITA) is WIOA money to pay for training for an in-demand job. (source)
  • To qualify for training you must live in one of the six counties. (source)
  • The Fair Chance program helps people with a background issue find work. (source)
  • Free translators are available for 15 languages. (source)
  • Main phone is (904) 356-JOBS (5627). (source)
  • Duval County Gateway career center phone is (904) 924-1710. (source)

CareerSource North Central Florida

  • Jobs and training
  • North Florida

Call: 352.955.2245

Hours: Gainesville: Mon–Fri: 8 AM–5 PM

Who it's for: Job seekers in Alachua, Bradford, Columbia, Dixie, Gilchrist and Union counties; adults and dislocated workers through WIOA; veterans get priority; young adults

What help you can get: Career navigators, resume services, interview help, WIOA job training, free online learning (Metrix), apprenticeships, veterans services, young adult resources.

How to start: Call or visit a career center; some offices are by appointment only.

Cost: Free

Area served: Alachua, Bradford, Columbia, Dixie, Gilchrist, Union

Official website

What the official pages say
  • The board serves Alachua, Bradford, Columbia, Dixie, Gilchrist and Union counties. (source)
  • Services include resume building and interview skills. (source)
  • WIOA helps adults and dislocated workers get jobs, education and training. (source)
  • Veterans and eligible family members get priority of service. (source)
  • Gainesville center phone is 352.955.2245, open Monday to Friday 8 AM to 5 PM. (source)

CareerSource Citrus Levy Marion

  • Jobs and training
  • Citrus, Levy, Marion

Call: 352-732-1700

Hours: Career Center Hours Mon-Fri 8 a.m. – 5 p.m.

Who it's for: Job seekers in Citrus, Levy and Marion counties, including people re-entering the workforce and veterans; young adults 16-24 not in school

What help you can get: Fee-free career coaching, resume help, job referrals, free workshops and training programs, tuition assistance through WIOA for high-demand jobs, veterans priority of service, young adult services with paid work experience.

How to start: Visit one of the career centers or call. For tuition help, complete the WIOA Services Application online.

Cost: Free

Official website

What the official pages say
  • Phone for job candidates is 352-732-1700 or 800-434-5627. (source)
  • Career centers are open Monday to Friday, 8 a.m. to 5 p.m. (source)
  • Services are fee-free and include career counseling, job referrals and training help. (source)
  • Young adults 16-24 not in school can get no-cost services. (source)
  • WIOA tuition help starts with the WIOA Services Application. (source)
  • Veterans and eligible spouses get Priority of Service. (source)

CareerSource Central Florida

  • Jobs and training
  • Lake, Orange, Osceola, Seminole, Sumter

Call: (800) 757-4598

Hours: Virtual Services Monday – Friday 8 AM – 5 PM; walk-in hours vary by location

Who it's for: Job seekers in Lake, Orange, Osceola, Seminole and Sumter counties; young adults; SNAP recipients

What help you can get: Walk-in career services, job training and certifications, apprenticeships, internships, SNAP education and training, young adult programs, virtual services.

How to start: Walk in to a career center or community location, or call. Training requests are taken during enrollment periods (July-September and January-March) after an Information Session.

Cost: Free

Official website

What the official pages say
  • The board serves Lake, Orange, Osceola, Seminole and Sumter counties. (source)
  • Virtual services run Monday to Friday 8 AM to 5 PM; call (800) 757-4598. (source)
  • Training enrollment periods are July-September and January-March. (source)
  • To get training you attend an Information Session and meet a Career Consultant about eligibility. (source)
  • American Job Centers give free help to job seekers. (source)

CareerSource Brevard Flagler Volusia

  • Jobs and training
  • Brevard, Flagler, Volusia

Call: (321) 504-7600

Text or chat: Text JOBS321 to (321) 394-9603 for jobs, events and news

Who it's for: Job seekers in Brevard, Flagler and Volusia counties; young adults 16-24; veterans; workers 50+; people with disabilities

What help you can get: No-cost job search help, employment counseling, resume development, interview coaching, skills assessment, education and training opportunities, young adult program with paid internships, veterans program.

How to start: Walk in to any career center, or call (321) 504-7600 to find the nearest location.

Cost: Free

Official website

What the official pages say
  • Call (321) 504-7600 for the nearest location. (source)
  • Career centers are in Brevard, Flagler and Volusia counties and help at no cost. (source)
  • Services include job search help, resume development and education and training opportunities. (source)
  • The Young Adult Program helps ages 16-24 at no cost. (source)
  • Walk-ins are welcome. (source)

CareerSource Pasco Hernando

  • Jobs and training
  • Pasco, Hernando

Call: (727) 484-3400

Hours: Monday – Friday 8:00 AM – 5:00 PM

Who it's for: Job seekers in Pasco and Hernando counties; veterans; young adults (paid work-and-learn for ages 18-24)

What help you can get: Job search help, resume help, WIOA career guidance and help paying for training, veterans programs, youth programs, live chat.

How to start: Watch the online WIOA orientation, then complete the eligibility application; or contact an office and ask for a WIOA Employment Counselor.

Cost: Free

Official website

What the official pages say
  • The board serves Pasco and Hernando counties. (source)
  • WIOA can give career guidance and possibly help paying training costs. (source)
  • Start by watching the WIOA Online Orientation video. (source)
  • New Port Richey office: (727) 484-3400, Monday to Friday 8 AM to 5 PM. (source)
  • Veterans can get job search help and resume assistance. (source)

CareerSource Tampa Bay

  • Jobs and training
  • Hillsborough, Pinellas

Call: (813) 930-7400

Hours: Monday-Friday 8am to 5pm

Who it's for: Job seekers in Hillsborough and Pinellas counties; youth 16-24; veterans; people returning to Hillsborough County after incarceration (CARE Re-Entry Program)

What help you can get: Free workshops, resume help, interview coaching, WIOA tuition help for training, on-the-job training, youth programs, veterans services, CARE Re-Entry Program with Abe Brown Ministries.

How to start: Attend a WIOA Info Session or complete a Pre-Screen Application; visit any center.

Cost: Free

Official website

What the official pages say
  • The board serves Hillsborough and Pinellas counties. (source)
  • WIOA training help can cover tuition, books, materials and uniforms. (source)
  • To start WIOA, attend an Info Session and/or complete a Pre-Screen Application. (source)
  • The CARE program helps Hillsborough County residents returning from incarceration. (source)
  • Youth Connection serves ages 16-24. (source)
  • Tampa Center phone is (813) 930-7400. (source)
  • Pinellas centers use (727) 524-4344. (source)

CareerSource Polk

  • Jobs and training
  • Polk

Call: (863) 508-1100

Who it's for: Job seekers in Polk County; WIOA training for adults 18+ who meet rules; youth 16-24 (Young Leaders); veterans and military spouses get priority

What help you can get: No-cost job search help, Research Room computers, career counseling, WIOA scholarships (tuition up to $10,000) through Individual Training Accounts, on-the-job training, youth program, veterans services.

How to start: Visit the Lakeland Career Center or call. For scholarships: register on Employ Florida, complete the online orientation, then submit the Pre-Screening Form.

Cost: Free

Official website

What the official pages say
  • Services are at no cost. (source)
  • Eligible WIOA participants may get up to $10,000 in tuition help. (source)
  • If you have no computer, you can use the Research Room. (source)
  • The Young Leaders program serves ages 16 to 24. (source)
  • Call (863) 508-1100 with questions. (source)

CareerSource Suncoast

  • Jobs and training
  • Manatee, Sarasota

Call: (941) 358-4200

Hours: Manatee: Monday – Thursday 8 a.m. – 5 p.m.; Sarasota: Monday – Friday 8:30 a.m. – 5:00 p.m.

Who it's for: Job seekers in Manatee and Sarasota counties; young adults; veterans get priority

What help you can get: Job search guidance, resume support, career planning, MySuncoast Scholarship (WIOA tuition help for books, materials, uniforms and supplies), young adult programs with paid work experience, veterans services, free translation help.

How to start: Visit a career center or call (941) 358-4200. For scholarships, watch the MySuncoast Scholarship Orientation.

Cost: Free

Official website

What the official pages say
  • The board serves Manatee and Sarasota counties. (source)
  • Scholarships give tuition help for training at local colleges and technical schools. (source)
  • Young adult scholarships can be up to $15,000 for approved programs. (source)
  • Veterans get priority of service. (source)
  • Manatee Career Center phone is (941) 358-4200. (source)

CareerSource Heartland

  • Jobs and training
  • DeSoto, Hardee, Highlands, Okeechobee

Call: (863) 385-3672

Hours: DeSoto office: Mon-Fri. 8:00 am – 5:00 pm

Who it's for: Job seekers in DeSoto, Hardee, Highlands and Okeechobee counties; youth 16-24 may be referred to Job Corps

What help you can get: Resource rooms open to everyone with computers and internet, fax, copying and phone; resume workshops; WIOA training (orientation classes); veterans services; help filing for unemployment online.

How to start: Visit any of the four centers, or call. For training, attend a WIOA orientation class.

Cost: Free

Official website

What the official pages say
  • The board serves DeSoto, Hardee, Highlands and Okeechobee counties. (source)
  • Resource rooms are open to all and have computers with internet. (source)
  • For training, attend a WIOA orientation class. (source)
  • Resume writing workshops are offered at all four locations. (source)
  • Call (863) 385-3672 with questions. (source)

CareerSource Research Coast

  • Jobs and training
  • Indian River, Martin, St. Lucie

Call: 1-866-482-4473

Who it's for: Job seekers in Indian River, St. Lucie and Martin counties; youth 16-24 (Youth Connections)

What help you can get: No-cost job search and placement, career and technical training scholarships (WIOA), career planning, assessments, resume building, support services, Federal Bonding Program, youth services.

How to start: Call or visit the Comprehensive Career Center in Fort Pierce; appointments available at satellite sites.

Cost: Free

Official website

What the official pages say
  • The board serves Indian River, St. Lucie and Martin counties. (source)
  • Help includes job placement, training scholarships, resume building and support services. (source)
  • Services are free; call 1-866-482-4473 to get started. (source)
  • WIOA can pay for training for eligible people. (source)
  • Youth Connections serves ages 16-24. (source)

CareerSource Palm Beach County

  • Jobs and training
  • Palm Beach

Call: 561.340.1060

Hours: Central: Monday – Friday: 9:00 AM – 5:00 PM; West (Belle Glade): Monday – Friday: 8:00 AM – 5:00 PM

Who it's for: Job seekers in Palm Beach County; young adults 18-24; veterans and military spouses; people with disabilities

What help you can get: In-person help with job search, training and resumes; training scholarships for those who qualify; apprenticeships; veterans services; disability services; young adult program with paid work experience; SNAP work program.

How to start: Visit the Central or West Career Center. Apply online for training scholarships and bring eligibility documents.

Cost: Free

Official website

What the official pages say
  • Career centers give in-person help with job search, training and resumes. (source)
  • Central Career Center phone is 561.340.1060, open weekdays 9 AM to 5 PM. (source)
  • West Career Center in Belle Glade phone is 561.829.2040. (source)
  • Training scholarships can help cover class costs. (source)
  • Young adults 18-24 can get job readiness help and paid work experience. (source)

CareerSource Broward

  • Jobs and training
  • Broward

Call: (954) 677-5555

Hours: Monday through Friday, from 8 a.m. to 5 p.m.

Who it's for: Job seekers in Broward County; scholarships for Broward residents 18+ enrolled in WIOA; veterans; youth

What help you can get: No-cost job placement help, resource rooms with computers, internet, printers, phones and fax, free workshops (resume, interview), scholarships up to $12,000 for training, paid internships, veterans services, youth programs.

How to start: Visit a career center or attend a WIOA Orientation (in person at the North, Central or South office). Register in Employ Florida first.

Cost: Free

Official website

What the official pages say
  • Resource rooms have computers, internet, printers, phones and fax machines. (source)
  • Workshops on resume writing and interview tips are free. (source)
  • Broward residents may get a training scholarship of up to $12,000. (source)
  • You must be enrolled in WIOA to join a training program. (source)
  • Central Center phone is (954) 677-5555; centers are open weekdays 8 a.m. to 5 p.m. (source)
  • Career centers are open Monday through Friday, 8 a.m. to 5 p.m. (source)

CareerSource South Florida

  • Jobs and training
  • Miami-Dade

Call: (305) 594-7615

Hours: Monday through Friday, from 8 a.m. to 5 p.m.

Who it's for: Job seekers in Miami-Dade County, including people with a record (ex-offenders), youth, refugees and people with disabilities

What help you can get: Career centers and community access points, job search and resume help, Mobile Workforce Assistance Centers with computers and internet, testing and assessment, youth locations.

How to start: Visit a career center or a community partner access point; check the Mobile Workforce Assistance calendar.

Cost: Free

Official website

What the official pages say
  • Through community and faith-based partners they serve ex-offenders, youth, refugees and people with disabilities. (source)
  • Mobile centers help Miami-Dade residents find work and create resumes. (source)
  • Mobile centers have 13 computer workstations with internet. (source)
  • Career centers are open Monday through Friday, 8 a.m. to 5 p.m. (source)
  • Main phone is (305) 594-7615. (source)

CareerSource Southwest Florida

  • Jobs and training
  • Southwest Florida

Call: (866) 992-8463

Hours: Monday-Friday 8:00am-5:00pm (most centers)

Who it's for: Job seekers in Charlotte, Collier, Glades, Hendry, Lee and Monroe (Florida Keys) counties; WIOA adults 18+ (homelessness is a listed eligibility factor); young adults 14-24; justice-involved people; veterans

What help you can get: Resume help, workshops, free computer resource rooms, occupational training through WIOA, young adult programs, veterans services, help for justice-involved individuals, child support (NCPEP) help.

How to start: Visit a center or complete the online WIOA Request for Services form.

Cost: Free

Area served: Charlotte, Collier, Glades, Hendry, Lee, Monroe

Official website

What the official pages say
  • The board serves Charlotte, Collier, Glades, Hendry, Lee and Monroe counties. (source)
  • Main contact number is (866) 992-8463. (source)
  • Resource rooms give free computer access. (source)
  • WIOA eligibility lists homelessness: no fixed, regular, adequate nighttime residence. (source)
  • Apply for WIOA by completing the online Request for Services form. (source)
  • Fort Myers center: 239-931-8200, Monday-Friday 8am-5pm. (source)

Goodwill Job Connection Centers (Suncoast)

Goodwill Industries-Suncoast, Inc.

  • Jobs and training
  • 10 counties in West Central Florida

Call: 727-282-4478

Hours: 10 a.m. – 4 p.m., Monday through Friday

Who it's for: Job seekers, including people with a criminal history

What help you can get: Job leads, career planning, resume help, soft skills and computer classes, and a workshop on overcoming a criminal record

How to start: Walk in, call, or get help online

Cost: Free

Official website

What the official pages say
  • Job Connection Centers give free services to job seekers. (source)
  • Centers are open 10 a.m. to 4 p.m., Monday through Friday. (source)
  • For help by phone, call 727-282-4478. (source)
  • A workshop teaches how to overcome a criminal history when job hunting, including the Federal Bonding Program. (source)
  • Goodwill-Suncoast serves 10 counties in West Central Florida. (source)

Goodwill Big Bend Career Resource Centers

Goodwill Industries-Big Bend

  • Jobs and training
  • Big Bend region

Call: (850) 576-7145

Who it's for: Everyone, including people with disabilities, justice involvement or gaps in work history

What help you can get: Career training, education, job placement, 12 workforce certification programs and virtual workshops

How to start: Find a Career Center near you or join a live virtual workshop

Cost: No cost

Official website

What the official pages say
  • Career Resource Centers in the Big Bend offer career training, education and job placement. (source)
  • Services include 12 workforce certification programs and are offered at no cost. (source)
  • The centers welcome people with disabilities, justice involvement or gaps in job history. (source)
  • The corporate office phone is (850) 576-7145. (source)

Goodwill Manasota Job Connection

Goodwill Manasota

  • Jobs and training
  • Sarasota, Manatee, DeSoto and nearby

Who it's for: People 16 and older who are unemployed or underemployed, job ready, and without a current substance use problem

What help you can get: Free job placement, resume and application help, job leads, interest testing, and computer/phone access

How to start: Call or visit a Goodwill Manasota location

Cost: Free

Official website

What the official pages say
  • Goodwill Manasota offers free job-placement services. (source)
  • Help includes resumes, applications, job leads, job search and job placement. (source)
  • You must be unemployed or underemployed, job ready, at least 16, with no current substance use problem. (source)

Goodwill South Florida Career and Skills Center

Goodwill Industries of South Florida

  • Jobs and training
  • Miami-Dade, Broward

Call: 305-781-6427

Hours: Monday-Friday 8 am – 4 pm

Who it's for: Job seekers of any background; Project R.I.S.E. for people re-entering work after incarceration

What help you can get: Career coaching, resume writing, mock interviews, soft skills, hiring events and referrals

How to start: Stop by the center, call, or apply online

Cost: No cost

Official website

What the official pages say
  • The Career and Skills Center offers services at no cost to job seekers. (source)
  • Project R.I.S.E. helps people re-enter the workforce after incarceration. (source)
  • The Miami Center phone is 305-781-6427. (source)
  • The Broward Center phone is 954-383-7903. (source)
  • Hours are Monday to Friday, 8 am to 4 pm. (source)

Get your ID and documents

Free Florida ID card for people experiencing homelessness

Florida Department of Highway Safety and Motor Vehicles (FLHSMV), under section 322.051, Florida Statutes

  • ID and documents
  • Statewide

Who it's for: People who show the department satisfactory evidence that they are homeless (as defined in s. 414.0252(7), F.S.)

What help you can get: Original, renewal or replacement Florida ID card at no charge (normally $25).

How to start: Apply at a driver license / ID office and bring proof of homelessness plus the usual ID documents.

Cost: Free with proof of homelessness; otherwise $25

Official website

What the official pages say
  • Florida law says the state must issue or renew an ID card at no charge to people who show they are homeless. (source)
  • The law's free-card list starts with this rule. (source)
  • The regular fee for an ID card is $25. (source)
  • Florida law counts people in shelters, transitional housing, or without a fixed nighttime home as homeless. (source)

Florida birth certificate (Bureau of Vital Statistics)

Florida Department of Health, Bureau of Vital Statistics

  • ID and documents
  • Statewide

Hours: Walk-in lobby: Monday through Friday, 8 a.m. - 4:30 p.m.

Who it's for: People born in Florida; fee waived only for certain groups (see notes)

What help you can get: Certified copies of Florida birth certificates, by walk-in, mail or online order.

How to start: Walk in or mail the DH726 application to the Bureau in Jacksonville, or order through the county health department.

Cost: $9 first computer-generated copy (includes search fee); fee waived for certified unaccompanied homeless youth

Official website

What the official pages say
  • A first computer-generated birth certificate costs $9 by walk-in or mail. (source)
  • The state office offers walk-in or mail-in service. (source)
  • Walk-in lobby hours are Monday to Friday, 8 a.m. to 4:30 p.m. (source)
  • By law, the fee is waived for a birth certificate for a certified unaccompanied homeless youth. (source)
  • The fee is also waived for an inmate getting a state ID card before release. (source)

Food, health coverage and money help

Food assistance (SNAP), cash assistance and Medicaid through DCF ACCESS

Florida Department of Children and Families, Office of Economic Self Sufficiency

  • Benefits and money
  • Statewide

Call: (850) 300-4323

Text or chat: Florida Relay 711 or TTY: 1-800-955-8771

Hours: MyACCESS portal online 24/7

Who it's for: Low-income individuals and families, seniors and people with disabilities who meet program rules

What help you can get: One application for SNAP food assistance, Temporary Cash Assistance and Medicaid.

How to start: Apply online in the MyACCESS portal, at a DCF Family Resource Center or Community Partner, or by mail or fax.

Cost: Free to apply

Official website

What the official pages say
  • Florida uses one application for all its assistance programs. (source)
  • Call the DCF customer call center at (850) 300-4323; TTY 1-800-955-8771. (source)
  • The quickest way to apply for food assistance is online in MyACCESS. (source)
  • You can also apply at a DCF Family Resource Center or Community Partner, or by mail or fax. (source)
  • If you need help with the online application, call 850-300-4323. (source)
  • SNAP serves low-income seniors, people with disabilities and other low-income people. (source)

Florida Medicaid and other health coverage options

Florida Department of Children and Families (eligibility); Agency for Health Care Administration (runs Medicaid services)

  • Benefits and money
  • Statewide

Call: (850) 300-4323

Who it's for: Low-income individuals and families, children, and people who qualify through SSI; Medically Needy for people over the income limits

What help you can get: Health coverage. DCF also points to Florida KidCare, the Medically Needy program, community health centers and HealthCare.gov.

How to start: Apply through the MyACCESS portal (same application as food assistance).

Official website

What the official pages say
  • Medicaid gives medical coverage to low-income individuals and families. (source)
  • DCF or Social Security (for SSI recipients) decides Medicaid eligibility. (source)
  • People over the income limit may still get Medicaid after meeting a monthly share of cost (Medically Needy). (source)
  • DCF's phone line for benefits help is (850) 300-4323. (source)

Health, mental health and recovery

Community health centers (Federally Qualified Health Centers)

Health centers funded by HRSA (U.S. Health Resources and Services Administration)

  • Health and recovery
  • Statewide

Who it's for: People with limited or no health insurance

What help you can get: Medical care with fees on a sliding scale based on income.

How to start: Search for the nearest center at findahealthcenter.hrsa.gov.

Cost: Sliding fee scale based on income

Official website

What the official pages say
  • Federally Qualified Health Centers serve people with limited or no health insurance. (source)
  • Their fees are on a sliding scale based on income. (source)
  • DCF lists these centers among its health care options, next to subsidized coverage on HealthCare.gov. (source)

Behavioral health managing entities (mental health and substance use care by region)

Florida Department of Children and Families contracts with seven regional managing entities

  • Health and recovery
  • Statewide

Who it's for: People needing publicly funded mental health or substance use treatment

What help you can get: Each managing entity funds and coordinates mental health and addiction treatment providers in its counties; call to find a provider near you.

How to start: Call the managing entity for your county (list below).

Official website

What the official pages say
  • Northwest Florida Health Network (Panhandle and Big Bend counties) office phone: (850) 410-1020. (source)
  • Lutheran Services Florida (North and North Central Florida counties incl. Duval, Volusia, Marion) office phone: (813) 875-1408. (source)
  • Central Florida Behavioral Health Network (Tampa Bay and Southwest Florida counties) office phone: (813) 740-4811. (source)
  • Central Florida Cares Health System (Brevard, Orange, Osceola, Seminole) office phone: (407) 985-3560. (source)
  • SE Florida Behavioral Health Network (Indian River, Martin, Okeechobee, Palm Beach, St. Lucie) office phone: (561) 203-2485. (source)
  • Broward Behavioral Health Coalition (Broward) office phone: (954) 622-8121. (source)
  • Thriving Mind South Florida (Miami-Dade, Monroe) office phone: (305) 858-3335. (source)

Help for veterans

National Call Center for Homeless Veterans

U.S. Department of Veterans Affairs (VA)

  • Veterans
  • Statewide

Call: 1-877-4AID-VET (1-877-424-3838)

Text or chat: Online chat, 24/7

Hours: 24/7

Who it's for: Veterans who are homeless or at risk of homelessness, and family, friends or providers helping them

What help you can get: Free, confidential call or chat with a trained VA counselor who connects you to housing help and your nearest VA

How to start: Call or start an online chat

Cost: Free

Official website

What the official pages say
  • You can call 1-877-4AID-VET (1-877-424-3838), available 24/7. (source)
  • The call is free, confidential and open 24 hours a day, 7 days a week. (source)
  • You can also chat online with a trained VA counselor any time, day or night, for free. (source)
  • Family members, friends and community providers helping a Veteran can use the chat too. (source)
  • You can also call or visit your local VA Medical Center and ask for a Homeless Coordinator. (source)

HUD-VASH (HUD-VA Supportive Housing)

U.S. Department of Housing and Urban Development and VA

  • Veterans
  • Statewide

Call: 877-424-3838

Who it's for: Veterans experiencing homelessness who need ongoing case management

What help you can get: A rental voucher for a private apartment plus a VA case manager for health care, treatment and life skills

How to start: Call the National Call Center for Homeless Veterans or ask your VA Medical Center

Official website

What the official pages say
  • HUD-VASH pairs a HUD Housing Choice Voucher that helps pay rent with VA case management. (source)
  • The voucher can be used to rent a privately owned apartment or home from a landlord who accepts vouchers. (source)
  • It is meant for Veterans experiencing homelessness who need ongoing, intensive case management. (source)
  • Every participant gets a trained VA case manager. (source)
  • To get started, Veterans can call the National Call Center for Homeless Veterans at 877-424-3838. (source)

Homeless Veteran Community Employment Services (HVCES)

U.S. Department of Veterans Affairs (VA)

  • Veterans
  • Statewide

Call: 877-424-3838

Who it's for: Veterans who have experienced homelessness

What help you can get: Community Employment Coordinators at VA Medical Centers connect Veterans to job resources and employers ready to hire

How to start: Find your local Community Employment Coordinator through VA's contact list, or call the National Call Center

Official website

What the official pages say
  • HVCES helps Veterans who have experienced homelessness find work. (source)
  • Community Employment Coordinators work at most VA Medical Centers. (source)
  • They link Veterans to employers ready to hire Veterans leaving homelessness. (source)
  • For help, Veterans can call the National Call Center for Homeless Veterans at 877-424-3838. (source)

VA Community Resource and Referral Center (CRRC) - Jacksonville

U.S. Department of Veterans Affairs (VA)

  • Veterans
  • Duval

Call: 904-798-2800

Hours: Monday through Friday 8:00 am to 4:30 pm

Who it's for: Veterans who are homeless or at risk of homelessness

What help you can get: One-stop access to housing, health and mental health care, career development and VA and non-VA benefits

How to start: Call or visit the center during business hours

Official website

What the official pages say
  • CRRCs give Veterans who are homeless or at risk one-stop access to services for housing, health care, careers and benefits. (source)
  • The Jacksonville CRRC phone is 904-798-2800, at 605 W. Beaver Street, open Monday through Friday 8:00 am to 4:30 pm. (source)
  • Services include permanent housing help, health and mental health care, career development and benefits. (source)

VOA Florida Veteran Services

Volunteers of America of Florida (VOA Florida)

  • Veterans
  • Statewide

Call: (727) 369-8500

Who it's for: Veterans and their families, including Veterans experiencing homelessness

What help you can get: Transitional and affordable housing, outreach, emergency help, case management and SSVF; Veterans Villages in many Florida cities

How to start: Call the main office or visit the Veteran Services page

Official website

What the official pages say
  • VOA Florida says it is the largest provider of supportive housing for Veterans in Florida, serving 19 communities from Pensacola to Key West. (source)
  • Services include outreach, assessment, emergency help, transitional housing, affordable housing and case management. (source)
  • It runs SSVF programs in Cocoa and Palm Bay, Gainesville, Lake City and Ocala. (source)
  • The main office phone is (727) 369-8500. (source)

Advocate Program, Inc. (SSVF)

Advocate Program, Inc.

  • Veterans
  • Broward, Miami-Dade, Monroe

Call: (786) 227-5842

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Official website

What the official pages say
  • Advocate Program runs SSVF in Broward, Miami-Dade and Monroe counties. (source)
  • The SSVF intake phone is (786) 227-5842. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Jewish Family & Children's Service of the Suncoast (SSVF)

Jewish Family & Children's Service of the Suncoast

  • Veterans
  • Southwest Florida

Call: 941-366-2224 ext 130

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Area served: Charlotte, Collier, DeSoto, Lee, Manatee, Sarasota

Official website

What the official pages say
  • JFCS of the Suncoast runs SSVF in Charlotte, Collier, DeSoto, Lee, Manatee and Sarasota counties. (source)
  • The intake line for Sarasota and Manatee counties is 941-366-2224 ext 130. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Faith, Hope, Love, Charity, Inc. (SSVF)

Faith, Hope, Love, Charity, Inc.

  • Veterans
  • Palm Beach

Call: (561) 560-8110

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Official website

What the official pages say
  • Faith, Hope, Love, Charity runs SSVF in Palm Beach County. (source)
  • The SSVF intake phone is (561) 560-8110. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Big Bend Homeless Coalition, Inc. (SSVF)

Big Bend Homeless Coalition, Inc.

  • Veterans
  • Panhandle

Call: (850) 597-5595

Text or chat: Text the same number if you cannot call

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Area served: Bay, Calhoun, Dixie, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla, Washington

Official website

What the official pages say
  • Big Bend Homeless Coalition runs SSVF in 15 Panhandle and Big Bend counties, including Leon and Bay. (source)
  • The SSVF intake phone is (850) 597-5595. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)
  • The intake number is a cell phone; if you cannot call, you can text it. (source)

United Way of Broward County, Inc. (SSVF)

United Way of Broward County, Inc.

  • Veterans
  • Broward, Miami-Dade

Call: 954-486-4833

Hours: Intake line 24/7

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Official website

What the official pages say
  • United Way of Broward County runs SSVF in Broward and Miami-Dade counties. (source)
  • Its intake line, 954-486-4833, is open 24 hours a day, 7 days a week. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)
  • The business line is 954-462-4850, Monday to Friday 8:30 am to 5 pm. (source)

Treasure Coast Homeless Services Council, Inc. (SSVF)

Treasure Coast Homeless Services Council, Inc.

  • Veterans
  • Indian River, Martin, St. Lucie

Call: (772) 213-9040

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Official website

What the official pages say
  • Treasure Coast Homeless Services Council runs SSVF in Indian River, Martin and St. Lucie counties. (source)
  • The SSVF intake phone is (772) 213-9040. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Homeless Services Network of Central Florida, Inc. (SSVF)

Homeless Services Network of Central Florida, Inc.

  • Veterans
  • Orange, Osceola, Seminole

Call: (407) 743-5117

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Official website

What the official pages say
  • Homeless Services Network of Central Florida runs SSVF in Orange, Osceola and Seminole counties. (source)
  • The SSVF intake phone is (407) 743-5117. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Volunteers of America of Florida, Inc. (SSVF)

Volunteers of America of Florida, Inc.

  • Veterans
  • North Florida

Call: (352) 260-1374

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Area served: Alachua, Bradford, Brevard, Columbia, Gilchrist, Hamilton, Lafayette, Levy, Marion, Putnam, Suwannee, Union

Official website

What the official pages say
  • VOA Florida runs SSVF in 12 counties including Alachua, Marion, Columbia and Brevard. (source)
  • The SSVF intake phone is (352) 260-1374. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Society of St. Vincent de Paul South Pinellas, Inc. (SSVF)

Society of St. Vincent de Paul South Pinellas, Inc.

  • Veterans
  • Tampa Bay

Call: 1-844-455-7783

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Area served: Charlotte, Citrus, Collier, DeSoto, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Lake, Lee, Manatee, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, Sumter

Official website

What the official pages say
  • St. Vincent de Paul South Pinellas runs SSVF in 22 counties, including Pinellas, Hillsborough, Pasco and Polk. (source)
  • The SSVF intake phone is 1-844-455-7783. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Priority Veteran (United Way of Central Alabama) (SSVF)

United Way of Central Alabama

  • Veterans
  • Escambia, Okaloosa, Santa Rosa, Walton

Call: 1-866-460-3827

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Official website

What the official pages say
  • United Way of Central Alabama runs SSVF in Florida's Escambia, Okaloosa, Santa Rosa and Walton counties. (source)
  • The SSVF intake phone is 1-866-460-3827. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Changing Homelessness, Inc. (SSVF)

Changing Homelessness, Inc.

  • Veterans
  • North Florida

Call: (904) 354-1100

Who it's for: Low-income Veterans and their families who are homeless or at risk of becoming homeless

What help you can get: Rapid re-housing and homelessness prevention (Supportive Services for Veteran Families)

How to start: Call the SSVF intake line

Area served: Baker, Clay, Duval, Flagler, Nassau, St. Johns, Volusia

Official website

What the official pages say
  • Changing Homelessness runs SSVF in Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia counties. (source)
  • The SSVF intake phone is (904) 354-1100. (source)
  • SSVF serves low-income Veteran families who are homeless or at imminent risk of homelessness. (source)

Leaving prison or jail

FDC Re-Entry Resource Directory

Florida Department of Corrections (FDC)

  • Leaving prison or jail
  • Statewide

Call: 850-488-7052

Who it's for: People leaving Florida prisons and their families

What help you can get: Searchable list of community providers by county, city or zip: housing/shelter, job placement, IDs and driver licenses, food, treatment and more

How to start: Search the directory online by service and county

Cost: Free

Official website

What the official pages say
  • FDC offers an online Re-Entry Resource Search of transition services for people leaving its custody. (source)
  • You can search by service, county, city, judicial circuit or zip code. (source)
  • Service categories include housing/shelter, job placement and referrals, and job search help. (source)
  • FDC Citizen Services can be reached at 850-488-7052. (source)

Young adults and teens

National Runaway Safeline (1-800-RUNAWAY)

National Runaway Safeline

  • Young adults
  • Statewide

Call: 1-800-RUNAWAY

Text or chat: Chat, text, email and forum on 1800runaway.org

Hours: 24/7

Who it's for: Young people in crisis, runaway and homeless youth, and concerned adults; Home Free rides for ages 12-21

What help you can get: Confidential crisis support, help finding local housing, counseling and legal aid, help getting IDs and birth certificates, and free rides home or to a safe place (Home Free).

How to start: Call, chat, text or email.

Cost: Free

Official website

What the official pages say
  • Call 1-800-RUNAWAY for youth crisis support. (source)
  • Support is available 24/7, is confidential and nonjudgmental. (source)
  • Home Free gives young people ages 12 to 21 a free ride back to a trusted adult or safe place. (source)
  • They can help connect you to resources for IDs and birth certificates. (source)
  • There is no charge to contact them. (source)

Miami Job Corps Center

U.S. Department of Labor Job Corps

  • Young adults
  • Miami-Dade

Call: 800-733-5627

Text or chat: TTY 877-889-5627

Who it's for: Low-income young people ages 16 through 24 who meet citizenship/status and background requirements

What help you can get: Free career training, high school diploma or equivalent, housing, meals, basic medical care and a living allowance

How to start: Apply online at Job Corps or call 800-733-JOBS

Cost: Free

Official website

What the official pages say
  • The Miami Job Corps Center is in Miami Gardens. (source)
  • Call 800-733-JOBS (800-733-5627); TTY 877-889-5627. (source)
  • Job Corps is free, residential career training and education for low-income young adults ages 16 through 24. (source)
  • Students get free housing, meals, basic medical care and a living allowance. (source)
  • Students generally must be 16 through 24, low-income, and meet citizenship or approved status and background requirements. (source)

Jacksonville Job Corps Center

U.S. Department of Labor Job Corps

  • Young adults
  • Duval

Call: 800-733-5627

Text or chat: TTY 877-889-5627

Who it's for: Low-income young people ages 16 through 24 who meet citizenship/status and background requirements

What help you can get: Free career training, high school diploma or equivalent, housing, meals, basic medical care and a living allowance

How to start: Apply online at Job Corps or call 800-733-JOBS

Cost: Free

Official website

What the official pages say
  • The Jacksonville Job Corps Center is in Jacksonville. (source)
  • Call 800-733-JOBS (800-733-5627); TTY 877-889-5627. (source)
  • Job Corps is free, residential career training and education for low-income young adults ages 16 through 24. (source)
  • Students get free housing, meals, basic medical care and a living allowance. (source)
  • Students generally must be 16 through 24, low-income, and meet citizenship or approved status and background requirements. (source)

Pinellas County Job Corps Center

U.S. Department of Labor Job Corps

  • Young adults
  • Pinellas

Call: 800-733-5627

Text or chat: TTY 877-889-5627

Who it's for: Low-income young people ages 16 through 24 who meet citizenship/status and background requirements

What help you can get: Free career training, high school diploma or equivalent, housing, meals, basic medical care and a living allowance

How to start: Apply online at Job Corps or call 800-733-JOBS

Cost: Free

Official website

What the official pages say
  • The Pinellas County Job Corps Center is in St. Petersburg. (source)
  • Call 800-733-JOBS (800-733-5627); TTY 877-889-5627. (source)
  • Job Corps is free, residential career training and education for low-income young adults ages 16 through 24. (source)
  • Students get free housing, meals, basic medical care and a living allowance. (source)
  • Students generally must be 16 through 24, low-income, and meet citizenship or approved status and background requirements. (source)

Office of Continuing Care and Extended Foster Care

Florida Department of Children and Families (DCF), Hope Florida

  • Young adults
  • Statewide

Call: 833-GET-HOPE (833-438-4673)

Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. (EST/EDT)

Who it's for: Young adults ages 18 to 26 who have aged out, or will age out, of foster care in Florida

What help you can get: Free one-on-one help connecting to local resources and special services for former foster youth; extended foster care to age 21

How to start: Call the Hope Line and talk with a Hope Navigator

Cost: Free

Official website

What the official pages say
  • The Office of Continuing Care gives free, one-on-one help to young people leaving or recently out of foster care. (source)
  • It is for people ages 18 to 26 who have aged out or will age out of foster care in Florida, including extended foster care. (source)
  • Call 833-GET-HOPE (833-438-4673), Monday to Friday, 8 a.m. to 5 p.m. Eastern. (source)
  • Extended foster care lets youth stay in care until age 21, with continued case management. (source)
  • DCF's young adult pages also cover Aftercare Services and Postsecondary Education Services and Support (PESS). (source)

Florida Network of Youth and Family Services

Florida Network of Youth and Family Services, Inc.

  • Young adults
  • Statewide

Call: (850) 922-4324

Hours: 24/7

Who it's for: Youth ages 6-17 and their families, including youth who are runaway or homeless

What help you can get: Emergency shelter for runaway, homeless or unsafe youth, crisis help and family counseling (CINS/FINS)

How to start: Call, use the online referral form, or contact the nearest Florida Network shelter

Cost: Free

Official website

What the official pages say
  • Services include emergency shelter for youth who are runaway, homeless or in an unsafe situation. (source)
  • Programs are in all 67 Florida counties, 24 hours a day, seven days a week. (source)
  • Services are free and need no court order or referral. (source)
  • The Florida Network phone is (850) 922-4324. (source)
  • It serves youth ages 6-17 and their families. (source)

Phone service

Lifeline phone and internet discount

Universal Service Administrative Company (USAC), with oversight from the FCC

  • Phone, mail and transportation
  • Statewide

Call: (800) 234-9473

Text or chat: Email LifelineSupport@usac.org

Hours: 7 days a week, 9:00 a.m. to 9:00 p.m. ET

Who it's for: People on SNAP, Medicaid, SSI, federal housing aid or Veterans Pension, or with income at or below 135% of federal poverty guidelines; extra rules for survivors of domestic violence

What help you can get: Monthly discount of up to $9.25 on phone, internet or bundled service.

How to start: Apply online at lifelinesupport.org, through a participating phone company, or by mail; then sign up with a Lifeline phone company.

Cost: Free to apply

Official website

What the official pages say
  • Lifeline is a federal program that lowers the monthly cost of phone or internet. (source)
  • The standard discount is up to $9.25 a month. (source)
  • For application help, call (800) 234-9473, open 7 days a week, 9 a.m. to 9 p.m. ET. (source)
  • You qualify if you or someone in your household gets SNAP, Medicaid, SSI and certain other programs. (source)
  • You can also qualify with income at or below 135% of federal poverty guidelines. (source)
  • You can apply online, through a phone or internet company, or by mail. (source)

Good to know

Free ID and documents

  • FLHSMV must issue or renew an ID card at no charge to a person who shows satisfactory evidence they are homeless. (source)
  • A person with a valid Florida voter registration card who says they face financial hardship also gets a free ID card, with no proof of hardship required. (source)
  • Inmates get an ID card at no charge under the prison release program. (source)
  • Homeless means lacking a fixed, regular and adequate nighttime home, including living in a shelter or transitional housing. (source)
  • The normal fee for an original, renewal or replacement Florida ID card is $25. (source)
  • The Department of Health must waive birth certificate fees for certified unaccompanied homeless youth, young adults who were in DCF custody at 18, and inmates getting an ID before release. Homeless adults in general are not listed. (source)
  • An unaccompanied homeless youth is someone 16 or older not in the physical custody of a parent or guardian. (source)
  • A Continuum of Care lead agency (or its designee) is one of the groups that can certify an unaccompanied homeless youth. (source)

How local housing help works

  • HUD's Continuum of Care Program promotes a community-wide commitment to ending homelessness. (source)
  • Florida DCF says a CoC is a group of nonprofit homeless providers, victim service providers, faith groups, governments, businesses and others. (source)
  • Florida DCF names local CoC lead agencies for the homeless assistance system across the state. (source)
  • CoC services include emergency shelters, outreach, rental help to prevent homelessness, and rapid rehousing. (source)
  • A CoC should include outreach, intake and assessment to link people to housing and services. (source)
  • Coordinated entry is one shared process for entry, assessment and referral to permanent housing. (source)
  • Under coordinated entry, people with the greatest needs get priority and people are not screened out. (source)
  • Coordinated entry means a household is assessed once and matched to the right housing program. (source)

Free job training (WIOA) at CareerSource

  • WIOA adult training is generally for people 18 or older. (source)
  • WIOA training money is decided case by case and is not guaranteed. (source)
  • Being homeless (no fixed, regular, adequate place to sleep) is one of the barriers counted for WIOA eligibility. (source)
  • WIOA out-of-school youth programs serve young people ages 16 to 24. (source)
  • A young person who is homeless, a runaway, or an offender can be eligible for WIOA youth services. (source)
  • Men born after December 31, 1959 must be registered with Selective Service for WIOA. (source)
  • You must register in Employ Florida to enroll in WIOA. (source)
  • Veterans and eligible spouses get priority of service at CareerSource centers. (source)

Food and benefits

  • Florida uses one application for food assistance, cash assistance and Medicaid. (source)
  • Florida's SUNCAP program ended; SSI recipients must now get food assistance through DCF, and DCF will notify current SUNCAP recipients. (source)
  • SNAP cannot be used for hot foods or food eaten in the store. (source)
  • DCF's behavioral health managing entities do not give treatment themselves; they fund regional systems of care. (source)
  • Ten of Florida's eleven 211 centers also answer 988 crisis calls. (source)
  • Veterans in crisis can call 988 and press 1 or text 838255. (source)

12 agencies print a different phone number on their own website than on the state's list. Both numbers are on those cards. These official pages blocked the check:

Questions people ask

Who do I call if I'm homeless in Florida tonight?

Call 211 any time to be connected to shelter and local help. If you're in danger, call 911. If you're in crisis or thinking about suicide, call or text 988. To get into local housing programs, call your county's homeless help agency (Continuum of Care) listed on this page and ask for a coordinated entry assessment.

Can I get a free Florida ID if I'm homeless?

Yes. Florida law says FLHSMV must issue or renew an ID card at no charge to a person who shows satisfactory evidence they are homeless. The normal fee is $25. Apply at a driver license or ID office with proof of homelessness plus the usual ID documents; ask your shelter or local homeless help agency which proof to bring.

Can CareerSource help if I'm homeless?

Yes. CareerSource centers offer free job search help and computers, and being homeless is one of the barriers counted for WIOA job training eligibility. Training money is decided case by case and isn't guaranteed. You must register in Employ Florida to enroll in WIOA.

What is coordinated entry?

It's the shared process local homeless agencies use. You're assessed once and matched to the right housing program, and people with the greatest needs get priority. Call your county's Continuum of Care agency on this page to start.

Is there help for homeless veterans in Florida?

Yes. Call the VA's National Call Center for Homeless Veterans at 1-877-4AID-VET (1-877-424-3838), 24/7. Florida also has local SSVF providers that help veteran families find and keep housing; pick your county above to find yours. Veterans in crisis can call 988 and press 1.

Can I get food stamps without an address?

Florida uses one application, through DCF ACCESS, for food assistance, cash assistance and Medicaid. Call DCF ACCESS at (850) 300-4323 or apply online, and ask your local homeless help agency for help with the application.

This page cannot place anyone in housing or a job. Call the programs directly. A listing on this page is not an endorsement.